Shipping policy
At Maskie ZA, we aim to deliver your order quickly, safely and reliably across South Africa.
Where we deliver
We deliver to all major cities and most regional areas in South Africa through trusted courier partners. We don't ship outside South Africa.
Delivery costs
- Orders under R350: R85 standard door-to-door delivery
- Orders from R350 to R849.99: R40 standard door-to-door delivery
- Orders of R850 or more: Free delivery
Delivery times
- Orders are dispatched within 2 working days after payment is confirmed.
- Orders placed on weekends or public holidays are processed on the next working day.
- Major cities: 2–5 working days after dispatch.
- Outlying areas: allow an extra 2–3 working days.
Once your order ships, you'll receive tracking information from the courier.
Good to know
- Delivery times are estimates and may be longer during peak periods or because of things outside our control, such as weather or courier delays.
- Please check that your delivery details are correct. If a parcel is delayed or returned because of an incorrect address, we'll help, but re-delivery may cost extra.
- If your order arrives damaged, please see our Returns & Refund Policy.
Questions
Email us at info@maskie.co.za.